The security of your personal information is our top priority. This Privacy Policy clearly explains how Poko App collects your data, what it is used for, and how it is kept safe.
Every piece of your information on Poko App is protected with the highest level of security. Here are 6 key things to know.
All your information is secured with 256-bit SSL encryption. From deposits to personal details, everything is transmitted through encrypted channels.
Poko App never sells your personal information to third parties. Your data is used solely to provide our services.
We only collect information that is strictly necessary to provide our services. No unnecessary data is requested or stored.
Your data is stored on internationally certified secure servers. Regular security audits and penetration testing are conducted.
You can view, correct, or request deletion of your data at any time. You have full control over your own information.
You will be kept informed about the cookies used on our site and will have the option to disable non-essential cookies at any time.
Important: This Privacy Policy applies to all Poko App users. By using the platform, you agree to this policy. Please read it in full.
Poko App (referred to herein as "we", "us", or "the platform") is a trusted online gaming platform delivering safe and entertaining gaming experiences to users in Bangladesh. We believe protecting your personal information is our most important responsibility.
This Privacy Policy details what information Poko App collects, how that information is used, who it may be shared with, and the measures we take to keep it safe. This policy applies to our website, mobile app, and all related services.
By using the Poko App platform, creating an account, or accessing any of our services, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our platform.
This Privacy Policy has been prepared in accordance with Bangladesh's data protection regulations and international best practices.
To deliver the best experience and keep our services secure, Poko App collects certain specific information. We follow a data minimisation policy — we only collect what is strictly necessary, nothing more.
| Data Types | What's included | Reason |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC verification and age confirmation |
| Contact Information | Mobile number, email address | Account registration and communication |
| Financial information | Mobile banking number, transaction history | Deposit & Withdrawal Process |
| Device Information | IP address, browser type, device model | Security & Fraud Prevention |
| Gaming Information | Game history, bet amounts, win/loss records | Responsible Gaming Monitoring |
Additionally, when you browse our platform, certain technical information (such as log files and cookies) may be collected automatically to help improve site performance.
Information collected from you is used only for specific purposes. Poko App never uses your data for unrelated purposes under any circumstances.
You can opt out of promotional emails or SMS at any time. This option is available through your account settings or via our support team.
Poko App never sells your personal information. However, limited data may be shared in specific circumstances:
Before sharing your information with any third-party partner, we ensure they adhere to the same standards of privacy and security that we do. Your data will never be sold to advertisers or data brokers.
Your information will not be shared with any third party without your prior consent, except where required by law.
Poko App's website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help improve your experience.
You can disable non-essential cookies through your browser settings. Please note that turning off essential cookies may affect the functionality of certain platform features.
How long Poko App retains your data depends on the type of information and applicable legal requirements. We never keep data longer than necessary.
If you request deletion of your account, we will make every effort to erase all personal data within 30 days, subject to any legal retention obligations.
Poko App has implemented multiple technical and organisational security measures to keep your data protected. Our security team is on alert 24/7.
Please keep in mind that no internet transmission can be guaranteed 100% secure. We take every precaution we can, but you are also responsible for keeping your password and login credentials safe.
As a Poko App user, you have the following rights over your own data. Contact our support team to exercise any of these rights.
You can find out what information we hold about you and view it.
You may request corrections to any inaccurate or incomplete information.
You may request deletion of your data under specific conditions.
You may request that data processing be restricted in certain circumstances.
You can request a copy of your data in a portable format.
You may object to your data being used for marketing or other specific purposes.
To exercise any of your rights, write to us at [email protected]. We will respond within 7 business days.
Poko App is strictly for adults aged 18 and above. We do not knowingly collect information from or provide services to anyone under the age of 18.
We verify age at the point of registration. If we become aware that a minor has created an account, that account will be closed immediately and all collected data will be deleted.
If you suspect that a minor is using our platform, please contact us immediately.
Poko App may update this Privacy Policy at any time as needed. If significant changes are made, we will notify you via email or an in-platform notification.
Continued use of the platform after any changes have been made will be considered acceptance of the updated policy. We recommend checking this page regularly. The date of the latest update will always be shown at the top of the page.
For any significant changes, we will notify you at least 15 days in advance so you have time to make an informed decision.
If you have any questions, complaints, or data-related requests regarding this Privacy Policy, please get in touch with us. Our dedicated privacy team is available 24/7, 7 days a week.
Our dedicated support team will carefully listen to any privacy-related concerns you have and resolve them promptly.
Every piece of your information on Poko App is handled with the utmost care and respect.
Play with confidence knowing your data is secure. Register today and claim your welcome bonus.