Let gaming be a source of entertainment, not addiction. Poko App believes every player should enjoy gaming within healthy limits. Our responsible gaming policy, tools, and support are here to keep you safe at all times.
Poko App has multiple effective tools and measures in place to protect every player.
Set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately and cannot be increased without a waiting period — keeping you from going over budget.
Decide in advance how long each session will last. Once that time is up, Poko App will automatically send you an alert. This tool is highly effective at preventing you from losing track of time.
If you feel you need a break, use Poko App's self-exclusion feature. You can voluntarily pause your account for anywhere from 7 days to 1 year — no questions asked.
A summary of your gaming time and spending is displayed on screen at set intervals. This transparency helps you make informed decisions and avoid going overboard.
Age verification is required to create an account on Poko App. Through national ID or date of birth, we ensure that only users aged 18 and above can access the platform.
Concerned about gaming addiction? Our specialist support team is available 24/7. Reach out via live chat or email — all consultations are completely confidential.
Keep in Mind: Responsible gaming isn't about stopping — it's about enjoying yourself within the right limits. Poko App is always here for you.
Responsible Gaming means playing in a way that stays entertaining without causing financial or emotional harm. At Poko App, we want every player to enjoy gaming within their means. Gaming should be a leisure activity, not a burden.
Many people in Bangladesh enjoy online gaming as a form of entertainment, and that is perfectly normal. However, gaming can become an addiction for some. Responsible gaming ensures this fun experience never takes a negative turn.
Poko App's responsible gaming policy covers age verification, budget control, time management, and full support for players dealing with addiction. Our goal is simple: to keep your gaming experience safe and enjoyable at all times.
Core Principles: Play for fun, not to win back losses. Chasing lost money by placing bigger bets is the biggest mistake you can make.
Gaming addiction doesn't happen overnight — it develops gradually. If you notice the following signs in yourself, it's time to pay attention. These are not signs of weakness; they are signs of self-awareness.
If you identify with two or more of these signs, contact the Poko App support team right away.
Answer the following questions honestly in your mind. If most of your answers are "Yes", it may be time to reconsider your gaming habits.
Do you find yourself spending more than your set budget and blaming yourself afterwards?
Do you find it hard to end a gaming session, always feeling like you need just one more round?
Do you try to hide your gaming from family or people close to you?
Do you bet more to try to win back money you have lost?
Do you feel irritable or restless when you're unable to play?
Is gaming affecting your work, studies, or relationships?
Have you ever used money set aside for emergencies or daily expenses on gaming?
If all your answers are "No", you are on the right track. Still, making this a regular check-up is a good habit.
Poko App provides several powerful tools to support responsible gaming. They are completely free and can be activated at any time from your account settings.
Set a maximum deposit amount on a daily, weekly, or monthly basis. Lowering the limit is instant, but increasing it requires a 72-hour waiting period.
Once you hit a set loss amount, your game will stop automatically — the simplest way to protect your budget.
Take a break anywhere from 1 day to 6 weeks. Your account stays active during this period, but placing bets will not be possible.
Permanently close your account for an extended break. Reactivating it requires time and a verification process.
View your full gaming and transaction history at any time — stay informed.
Pop-up messages show your session details at regular intervals — stay aware.
Follow the practices below to keep your gaming responsible on Poko App. These simple habits will help ensure gaming stays fun every time.
Before you start playing, decide the maximum amount in BDT you're willing to spend today. Once you hit that limit, stop.
Decide in advance how long you will play each day. Use a session timer.
This mindset is the biggest danger of all. If you're losing, stop — come back fresh another time.
Avoid gaming when you are angry, sad, or anxious — your judgment is not at its best during those moments.
Don't think of gaming as a source of income. It's a form of entertainment, like watching a movie or a cricket match.
Take at least a 15-minute break every hour. Get up, walk around, and drink some water.
Never use money set aside for rent, groceries, or education on gaming.
Let the people close to you know that you play. Transparency is one of the best defenses against addiction.
Keep Poko App's deposit limits, time limits, and reality check tools turned on.
If you feel something is wrong, reach out to support right away. Asking for help takes courage.
Gaming addiction often goes unnoticed by the person affected — those closest to them usually spot it first. If you're concerned about a loved one's gaming habits, here are some steps you can take.
Remember, addiction is a health issue — not a moral failing. Support is best offered with love and patience.
Overcoming gaming addiction is possible — all it takes is the right support. Poko App offers several direct support options.
Our Bangla-speaking support team is available 24/7, every day of the week. If you have any questions or concerns, don't hesitate to reach out.
We don't just offer games — we make sure your gaming experience stays safe and enjoyable every step of the way.
Responsible gaming doesn't mean less fun — it means more security. Register today and enjoy the best experience while staying within your limits.